Find a Coop Outlet
For in-person help — membership, deposits, and claims.
When you can expect a reply: Just walk in during posted hours.
Open locator →Contact
Talk to your cooperative.
Contact channels
Six ways to reach us. Pick the one that fits your day.
Member Hotline
For your account, MIGS, Business Credit, and claims.
0963-168-3101
When you can expect a reply: Within our posted member service hours.
Call now →For detailed concerns and any documents you need to send over.
support@pifmcoop.com
When you can expect a reply: We respond within one business day.
Send email →Live Chat
For quick questions and getting routed to the right person.
When you can expect a reply: Available during our member service hours.
Social Media
For public questions and announcements.
facebook.com/payitforwardmarketingcoop
When you can expect a reply: We respond within one business day.
Visit Facebook →Bayanihan Hotline
For bereavement and accidental claims.
0963-168-3101
When you can expect a reply: Open 24/7, with priority routing for you.
Call 24/7 →We are listening
Tell us. We are here.
Your words reach a fellow member — answered with care, in plain words.
- A reply within one business day
- Kept private under RA 10173
- Answered by a fellow member
We will never ask for financial details on social. Verify at your Coop Outlet first.
Office and registration
Here is where you can find us.
Main office address
Phase 4 Package 2 Lot 14 Barugo Avenue, Bagong Silang Kaliwa, Barangay 176, Caloocan City, 1400, 3rd District, Philippines
Registration
CDA Reg. No. 9520-06002367 · TIN No. 688-046-000-00000 · CTE No. COOP-0000001-26-RR-5-RDO-027 · Fully compliant with RA 9520.
Office hours
Monday to Saturday, during the posted Coop Outlet member service hours. The Bayanihan Hotline stays open 24/7.
“Whatever you ask, we will answer you in plain words. And if we cannot answer right away, we will tell you when we can. The cooperative belongs to its members — and your question matters here.”